Who hasn’t heard the phrase “the devil you know is better than the devil you don’t”? CHANGE is as inevitable as the sun rising in the morning, and yet there is an inexplicable fear of change in all of us. There is a belief in some businesses owners that ‘doing nothing’ is a real option. Maybe in the short term it is but, in the medium and certainly in the long term, the environment around will have changed and it becomes all the harder to adapt.
Take for instance technology changes and how they have changed our way of doing business. Our tech-habits have seen leaps and bounds in the last 10 years– for better or worse – dominating the decade and the way in which we live. Anyone who owns an iPhone or similar device finds it hard to imagine life without it. Indeed, it’s hard for younger people to imagine the world before mobile phones. Every day we watch hundreds of millions of hours’ worth of You Tube content, generating billions of views. Our food both cooked and provisions can be delivered to our doorstep and bought online. All these things we take for granted now but CHANGE has crept in over the last decade. Likewise, in the commercial world, Dungannon businesses buy and sell online, communicate via superfast broadband and do much of their banking online. Tools such as 3D printers, Zoom, Google Maps and Cloud based storage to name a few are in daily use.
Ten years ago, the idea of a space travel holiday was reserved for science fiction. Incredibly now entrepreneur Elon Musk, CEO of Tesla Motors has this year successfully launched the first all-civilian space flight, opening up the possibility for consumers to travel to the moon - ordinary citizens becoming astronauts!
What does the future hold for payment in stores? We already have contactless payment, and payments using your mobile phone. Maybe retinal scanners used for authentication and identification purposes, could they also be used to take payment in stores or even online?
The truth is we don’t know for sure exactly what the next 10 years will hold for us. The only certainty is that CHANGE will happen and businesses should now be asking themselves “which group are they in”? - the group that say “Let’s make things happen”, or the group that say “watch what’s happening”, or the last group that say “what the hell just happened!”. Don’t just sit there - do something! There is nothing wrong with CHANGE. It can be a good thing – if you use it.